General Terms and Conditions of Sale
These terms and conditions are important to protect both the renter and the lessee. It is essential that the lessee read them carefully and understand their responsibilities before signing the rental agreement. If you have any questions, it is advisable to ask the rental agency.
Important Points
The driver must be at least 21 years old and have held a valid driver's license for at least three years.
Security deposit of €800 paid upon check-in. A deposit from an accompanying person may be accepted. The equipment will be inspected upon return.
The tenant authorizes LVLS to deduct from this deposit any amount that the Tenant may owe to LVLS for damages caused directly or indirectly during your stay. If the deposit amount is insufficient to cover any potential costs, the Tenant agrees to ensure payment.
Beware of speed bumps. It is strongly recommended to stop before crossing the speed bump and drive slowly.
Driving off municipal roads is STRICTLY PROHIBITED (dirt paths, stones, etc.).
OBEY the highway code at all times.
All parking along the YELLOW lines or dotted lines is strictly prohibited (the renter remains responsible for any fines).
The last descent to Crawen beach is strictly prohibited.
Our vehicles have a MAXIMUM capacity of 4 people (children and babies count as passengers). If this is not done, the vehicle will be immediately immobilized by us or the police, and the deposit will be deducted for damages.
Returning vehicles with a charge of LESS than 35% will be subject to a €150 penalty.
Making round trips in TAXI mode is STRICTLY prohibited for safety, battery life, and insurance reasons.
Our vehicles are designed for a maximum of 4 people (adults and/or children). It is forbidden to drive with more passengers or to have a child on your lap, otherwise the vehicle will be stopped and the entire deposit will be forfeited.
Cars returned with LESS than 35% charge will be penalized with a €150 fee.
Making round trips in TAXI mode is STRICTLY prohibited for safety, battery range, and insurance reasons.
Our vehicles are designed for a maximum of 4 people (adults and/or children). It is forbidden to drive with more passengers or to have a child on your lap, under penalty of vehicle impoundment and forfeiture of the entire deposit.
Cancellation Policy
Cancellation requests must be made in writing and sent by email to
[email protected] or by WhatsApp to +590 690 38 23 05.
In case of force majeure (hurricane, illness with medical proof), refunds will be made on a case-by-case basis.
Default:
Cancellation more than 72 hours before the vehicle pick-up date: 75% refund.
Cancellation between 24 and 72 hours before the vehicle pick-up date: 50% refund.
Less than 24 hours before the vehicle pick-up date: no refund.
If you shorten your stay: no refund.
With the Flex option:
You can transfer your reservation to a friend or family member free of charge.
You can change your booking dates up to 72 hours before the vehicle pick-up date (any additional charges may apply according to the current rate on the new dates).
Cancellation more than 72 hours before the vehicle pick-up date: 75% refund.
Cancellation between 24 and 72 hours before the vehicle pick-up date: 50% refund.
Less than 24 hours before the vehicle pick-up date: no refund.
If you shorten your stay: no refund.
Regulations
The rental period begins when the renter takes possession of the vehicle and the accessories provided (battery charger, keys, etc.), once the rental agreement has been established and according to the rental period specified on the front page. Any extension of the agreement will be subject to LVLS's approval. The vehicle must be returned to the location, on the date, and at the time specified in the agreement.
The renter agrees to be responsible for the vehicle as soon as it leaves the LVLS property.
The renter acknowledges having received the vehicle in good working order with the basic equipment. He declares having personally had ample time to
check the equipment (see attached inspection sheet).
The renter declares that he is fit to drive the vehicle and declares that he has no medical contraindications.
The tenant declares that he/she is indeed the holder of a civil liability insurance policy.
The renter agrees to use the vehicle with care and to bear any consequences in the event of damage.
A vehicle inspection is carried out in the presence of the Renter upon signing the contract. The Renter must indicate any defects. Otherwise, LVLS is deemed to have delivered a vehicle conforming to the inspection report. The Renter will not be able to claim for visible damage that was not reported at the time of departure. All repairs resulting from the Renter's negligence (rough driving on poor roads, difficult terrain leading to damage to the bodywork, mechanical parts, steering, front axle, shock absorbers, etc.) will be the Renter's responsibility.
All fixed assets until agreement and regularization between the two parties will be the responsibility of the tenant.
The renter agrees to return the vehicle in the same state of cleanliness and good working order as at the time of receipt.
The renter agrees to comply with traffic laws, to use the vehicle carefully and without endangering third parties in accordance with current regulations, and is personally responsible for any traffic violations and any material or bodily damage they may cause.
The Renter remains solely responsible, under Articles L21 and L1 of the French Highway Code, for any fines, penalties, and tickets issued. Furthermore, they will be liable for a €35 processing fee in the event of a ticket.
The renter certifies that they are familiar with the operation and handling of the vehicle, as well as all safety warnings, risks and precautions to be taken relating to the use of the vehicle described in this contract.
The renter agrees to be held responsible for any misuse and any resulting damage. Repairs, maintenance, and replacement of parts or tires due to normal wear and tear are the responsibility of LVLS, except in the case of a puncture, which will cost €25. (The cost of the vehicle being out of service will be borne by the renter.)
Any repairs carried out without LVLS's agreement will not be reimbursed; modifying the rented equipment is prohibited. The vehicle is delivered with tires in good condition.
In the event of vehicle theft, the renter must immediately notify LVLS and file a police report with the appropriate authorities, providing LVLS with a copy of the report.
The vehicle keys must be returned. If the vehicle is not recovered within 15 days, the renter must reimburse the full market value of the vehicle.
If the vehicle is recovered, the renter will be responsible for all repairs and other restoration costs. The renter will be liable for compensation equal to the daily rental price from the date of loss, theft, or immobilization until the vehicle is restored to its original condition.
The applicant is personally liable for any damage, breakage, or theft suffered by the rented equipment.
The Renter will remain fully responsible for: all damage to the upper bodywork resulting from an impact with a fixed or moving object; damage to the lower bodywork and mechanical parts located under the vehicle; broken glass, cigarette burns to the seats, etc.; and damage to the vehicle resulting from driving off-road or in a manner not intended by the driver.
In case of accident or theft, the applicant agrees to reimburse the value(s)
LVLS cannot be held responsible for the loss or damage of transported goods.
The tenant agrees: If the cost of repairs is less than the security deposit, the deposit will be held until the repairs are paid for and will be returned after the invoice is settled. In this case, the security deposit serves only as a guarantee for payment of the damages incurred and will only be cashed if the invoice remains unpaid. If the cost of repairs exceeds the security deposit, the tenant authorizes LVLS to charge the provided credit card details for the repair invoice amount, at which point the security deposit will be returned.
Only the Renter and drivers authorized by LVLS are considered insured. In the event of an accident resulting in damage to the vehicle, the contractual deductible will be the responsibility of the Renter. The Renter will also be responsible for towing fees and vehicle immobilization costs (calculated based on the rates in effect at the time of the accident). A €50 processing fee will be retained for the claim.
The renter certifies having fully understood the terms regarding the security deposit and the costs incurred in the event of an accident. A security deposit, which will not be cashed, will be returned to the renter upon return of the vehicle, less any deductions for damages (after an estimate has been prepared by a professional).
In the event of misappropriation or any damage resulting from the applicant's failure to comply with the rules of use or applicable regulations
or the terms of the general conditions of this contract, LVLS is entitled to claim reimbursement for all or part of the equipment, and to take legal action
against the applicant if necessary for the full amount of the damage suffered.
This rental agreement is neither assignable nor transferable. Lending or subletting the equipment provided is strictly prohibited.
Jurisdiction: In the event of any dispute relating to this contract, the competent court shall be that of the lessor's company headquarters, to which the parties grant exclusive jurisdiction.
Failure by the Renter to comply with the rental conditions (such as the maximum number of passengers: 4 units) will result in the termination of the rental, the immediate repossession of the vehicle, and the forfeiture of the security deposit, without prejudice to any damages that may be claimed by LVLS.
This rental is subject to these general terms and conditions and the specific conditions detailed on the front page, which the RENTER accepts and agrees to comply with.