These terms and conditions are important to protect both the renter and the lessee. It is essential that the lessee read them carefully and understand their responsibilities before signing the rental agreement. If you have any questions, it is advisable to ask the rental agency.

Important Points

The driver must be at least 21 years old and have held a valid driver's license for at least three years.

Security deposit of €800 paid upon check-in. A deposit from an accompanying person may be accepted. The equipment will be inspected upon return.

The tenant authorizes LVLS to deduct from this deposit any amount that the Tenant may owe to LVLS for damages caused directly or indirectly during your stay. If the deposit amount is insufficient to cover any potential costs, the Tenant agrees to ensure payment.

Beware of speed bumps. It is strongly recommended to stop before crossing the speed bump and drive slowly.

Driving off municipal roads is STRICTLY PROHIBITED (dirt paths, stones, etc.).

OBEY the highway code at all times.

All parking along the YELLOW lines or dotted lines is strictly prohibited (the renter remains responsible for any fines).

The last descent to Crawen beach is strictly prohibited.

Our vehicles have a MAXIMUM capacity of 4 people (children and babies count as passengers). If this is not done, the vehicle will be immediately immobilized by us or the police, and the deposit will be deducted for damages.

Returning vehicles with a charge of LESS than 35% will be subject to a €150 penalty.

Making round trips in TAXI mode is STRICTLY prohibited for safety, battery life, and insurance reasons.

Our vehicles are designed for a maximum of 4 people (adults and/or children). It is forbidden to drive with more passengers or to have a child on your lap, otherwise the vehicle will be stopped and the entire deposit will be forfeited.

Cancellation Policy

Cancellation requests must be made in writing and sent by email to info.resa.lvls@gmail.com or by WhatsApp to +590 690 38 23 05.

Cancellation more than 72 hours before the vehicle pick-up date: 75% refund.

Cancellation between 24 and 72 hours before the vehicle pick-up date: 50% refund.

Less than 24 hours before the vehicle pick-up date: no refund.

If you shorten your stay: no refund.

In case of force majeure (hurricane, illness with medical proof), refunds will be made on a case-by-case basis.

Regulations

The rental begins when the applicant takes possession of the vehicle and the accessories provided (battery charger, keys, etc.), once the rental agreement has been drawn up and for the rental period specified on the front. Any extension of the agreement will be subject to LVLS's approval. The vehicle must be returned to the location, date, and time specified in the agreement.

The renter agrees to be responsible for the vehicle as soon as it leaves LVLS property.

The renter acknowledges having received the vehicle in good working order with the basic equipment. The renter declares having had ample time to personally inspect the equipment (see attached inspection sheet).

The renter declares that they are fit to drive the vehicle and have no medical contraindications.

The renter declares that they hold a third-party liability insurance policy.

The renter agrees to use the vehicle with care and to accept any consequences in the event of damage.

A vehicle inspection is carried out in the presence of the Renter upon signing the contract. The latter must indicate any defects. Otherwise, LVLS is deemed to have delivered a vehicle that conforms to the inspection report. The Renter will not be able to consider complaints regarding visible damage that have not been reported at the time of departure. All repairs resulting from the Renter's negligence (rough driving on bad roads, difficult passage resulting in damage to the bodywork, mechanical parts, steering, front axle, shock absorbers, etc.) will be the responsibility of the Renter.

All immobilizations until agreed upon and regularized between both parties will be the responsibility of the Renter.

The Renter agrees to return the vehicle in the same clean and working condition as when it was received.

The Renter agrees to comply with road traffic regulations, to use the vehicle with caution and without endangering third parties in accordance with current regulations, and is personally liable for any traffic violations and any material or bodily damage it may cause.

The Renter remains solely responsible for any fines, tickets, and reports issued under Articles L21 and L1 of the Highway Code. In addition, they will be liable for a €35 ticket processing fee in the event of a ticket.

The Renter certifies that they are familiar with the operation and handling of the vehicle, as well as all safety warnings, risks, and precautions to be taken relating to the use of the vehicle described in this contract.

The Renter agrees to be held responsible for any misuse and any resulting damage. Repairs, maintenance, and replacement of parts or tires resulting from normal wear and tear are the responsibility of LVLS, except in the case of a puncture, at a cost of €25. (The cost of immobilizing the vehicle will be borne by the renter.)

Any repairs made without LVLS's consent will not be reimbursed; modifications to the rented equipment are prohibited. The vehicle is delivered with tires in good condition.

In the event of theft of the vehicle, the applicant must immediately notify LVLS and file a complaint with the appropriate authorities, providing LVLS with the complaint. Return the vehicle keys. If the vehicle is not found within 15 days, the Renter must reimburse the vehicle's full market value. If the vehicle is found, the Renter must pay for repairs and other costs related to its restoration. Compensation equal to the rental price per working day will be payable by the Renter from the date of loss, theft, or immobilization until the vehicle is restored.

The applicant is personally liable for any damage, breakage, or theft suffered by the rented equipment.

The Renter shall remain fully liable for: any damage caused to the upper parts of the bodywork following an impact with a fixed or moving object. Damage to the bodywork, the underbody, and the mechanical parts located under the vehicle. Broken glass, cigarette burns to the seats, etc. Damage to the vehicle resulting from an unplanned trip by the driver or an off-road trip.

In the event of an accident or theft, the applicant agrees to reimburse the value(s) (see list below).

LVLS cannot be held responsible for loss or damage to transported goods.

The lessee agrees: If the cost of repairs is less than the deposit, the deposit will be retained pending payment of the repairs and will be returned after payment of the invoice. In this case, the deposit serves solely as a guarantee for payment of the damages incurred and may only be cashed in the event of non-payment of the invoice. If the amount exceeds the deposit, the applicant authorizes LVLS to debit the credit card details provided for the amount of the repair invoice, at which point the deposit will be returned.

Only the Renter and drivers approved by LVLS may claim insurance. In the event of an accident involving damage to the vehicle, the contractual deductible will be payable by the Renter. The Renter will also be responsible for towing costs and vehicle immobilization costs (calculated based on the rate in effect at the time of the accident). An amount of €50 will be retained for processing the claim.

The Renter certifies that they have fully understood the security deposit and the costs incurred in the event of an accident. An uncashed deposit will be returned to the claimant upon return of the vehicle, less any damage incurred (after a professional estimate has been prepared).

In the event of misappropriation or any damage resulting from the applicant's failure to comply with the rules of use or applicable regulations or the terms and conditions of this contract, LVLS is entitled to claim reimbursement for all or part of the equipment, and to seek recourse against the applicant, if necessary, for the entirety of the damage suffered.

This rental agreement is neither assignable nor transferable. Lending or subleasing the equipment provided is strictly prohibited.

Jurisdiction: In the event of any dispute relating to this contract, the competent court shall be that of the lessor's registered office, to which the parties grant exclusive jurisdiction.

Failure by the Renter to comply with the rental conditions (such as the maximum number of passengers being 4 units) will result in termination of the rental, immediate recovery of the vehicle, and loss of the deposit, without prejudice to any damages that may be claimed by LVLS.

This rental is subject to these general terms and conditions and the specific conditions specified on the front, which the RENTER accepts and agrees to comply with.